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Engineer Site Reliability Engineer II at Axon Spain

Develops Golang workflows and services on an automation platform to eliminate manual operational toil, participates in on-call rotations, and debugs cloud-native distributed systems.

Mid Remote Posted 28 minutes ago RemoteFirstJobs Product
What this role involves

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As an engineer on the APX SRE CloudOps team, you will spend a significant portion of your time writing code. Our team builds the Zero Touch Platform, an internal automation platform built with Golang and Temporal (a workflow orchestration engine) that eliminates manual operational toil at scale. You will develop workflows, APIs, and services that replace what previously required human intervention with reliable, tested automation. You will also participate in on-call rotations and incident response. Understanding production firsthand gives you the context to build automation that solves real problems. This role combines significant software development with standard DevOps configuration

and production ownership.

Location - Remote from anywhere in Canada

What You’ll Do

  • Develop Temporal workflows and Go services on the Zero Touch Platform that automate cloud operations at scale.
  • Write code that is performant, maintainable, clear, and concise. Participate in code review, design reviews, and CI/CD.
  • Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision services rapidly, consistently, securely, and cost-effectively.
  • Participate in on-call rotations and incident response. Use operational experience to identify and prioritize the next automation targets.
  • Debug and resolve issues in cloud-native distributed systems.
  • Influence and educate the engineering organization to adopt new and improved architectural patterns.
  • Provide robust documentation for use by engineers to promote self-service.
  • Take calculated risks, champion new ideas, and cultivate your craft.

What You Bring

  • This position involves handling of classified federal data; under federal regulations, it is open to Canadian citizens only.
  • 5+ years of applicable experience.
  • Experience managing cloud platforms such as Azure, AWS, or similar.
  • Experience using managed languages such as Python, Go, C#, Java, or similar.
  • Experience operating in Kubernetes platforms like AKS, EKS, or similar.
  • Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, tests, and releases.
  • Experience using observability tools such as APM, logging, and metrics to assist with debugging issues.
  • Experience using Infrastructure as Code tools for provisioning infrastructure such as Terraform, AWS CloudFormation, or similar.
  • Builder-operator mindset with proven production ownership (uptime, SLOs, on-call, incident leadership).
  • Empathy to support the needs of software engineers.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Employee Resource Groups (ERGs)
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Read the full description
Engineer Site Reliability Engineer II at Axon Spain

Develops Golang workflows and automation services on a cloud operations platform, participates in on-call rotations, and debugs distributed systems issues.

Mid Remote Posted 28 minutes ago RemoteFirstJobs Product
What this role involves

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As an engineer on the APX SRE CloudOps team, you will spend a significant portion of your time writing code. Our team builds the Zero Touch Platform, an internal automation platform built with Golang and Temporal (a workflow orchestration engine) that eliminates manual operational toil at scale. You will develop workflows, APIs, and services that replace what previously required human intervention with reliable, tested automation. You will also participate in on-call rotations and incident response. Understanding production firsthand gives you the context to build automation that solves real problems. This role combines significant software development with standard DevOps configuration

and production ownership.

Location - Remote from anywhere in Canada

What You’ll Do

  • Develop Temporal workflows and Go services on the Zero Touch Platform that automate cloud operations at scale.
  • Write code that is performant, maintainable, clear, and concise. Participate in code review, design reviews, and CI/CD.
  • Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision services rapidly, consistently, securely, and cost-effectively.
  • Participate in on-call rotations and incident response. Use operational experience to identify and prioritize the next automation targets.
  • Debug and resolve issues in cloud-native distributed systems.
  • Influence and educate the engineering organization to adopt new and improved architectural patterns.
  • Provide robust documentation for use by engineers to promote self-service.
  • Take calculated risks, champion new ideas, and cultivate your craft.

What You Bring

  • This position involves handling of classified federal data; under federal regulations, it is open to Canadian citizens only.
  • 5+ years of applicable experience.
  • Experience managing cloud platforms such as Azure, AWS, or similar.
  • Experience using managed languages such as Python, Go, C#, Java, or similar.
  • Experience operating in Kubernetes platforms like AKS, EKS, or similar.
  • Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, tests, and releases.
  • Experience using observability tools such as APM, logging, and metrics to assist with debugging issues.
  • Experience using Infrastructure as Code tools for provisioning infrastructure such as Terraform, AWS CloudFormation, or similar.
  • Builder-operator mindset with proven production ownership (uptime, SLOs, on-call, incident leadership).
  • Empathy to support the needs of software engineers.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Employee Resource Groups (ERGs)
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Read the full description
Finance Manager, Commissions - India at JumpCloud

Oversees end-to-end commissions lifecycle including plan design, payout calculations, exception management, and AI-driven analytics to optimize sales incentives.

Mid Remote Posted 28 minutes ago RemoteFirstJobs Product
What this role involves

All roles at JumpCloudÂź are Remote unless otherwise specified in the Job Description.

About JumpCloudÂź

JumpCloudÂź is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the role:

The Commissions Manager at JumpCloud plays a critical strategic role in aligning our incentives strategy with our fast-growing revenue generating engine. In this role, you will oversee the end-to-end commissions lifecycle, from the strategic design of sales plans to the execution of payout calculations and communication of statements to reps. You will act as a key advisor in exceptions management, deal attribution, and incentive optimization to drive high performance across our global teams. By leveraging modern automation and AI-driven tools, you will transform how commissions are calculated, validated, and analyzed at JumpCloud.

You will directly influence and drive the motivation of JumpCloud’s global sales team by ensuring fair, transparent, and accurate incentive compensation. This role offers the unique opportunity to blend strategic design with AI technology, moving commissions from a back-office administration task to a forward-looking intelligence hub.

What you’ll be doing:

  • Lead strategic conversations with sales and executive teams to design and distribute optimized commission plans that are aligned with company strategy.

  • Calculate and execute monthly and quarterly commission payouts with absolute accuracy, resolving exceptions and deal attribution questions.

  • Coordinate commission plan statement delivery to sales representatives, maintaining high trust and transparency.

  • Set up and configure the end-to-end data pipelines for the commission tool implementation.

  • Implement AI-driven anomaly detection models to flag discrepancies between payouts and actual attainments.

  • Build and maintain the knowledge base required to feed the AI-driven Q&A bot for terms and conditions.

  • Generate validation checks and bell curve analytics to evaluate plan effectiveness and make recommendations to leadership.

What Success Looks Like:

In your first 6–12 months, you’ll be measured against these outcomes:

  • Commission Tool Implementation Finalization & Utilization: Successfully complete the implementation of and drive 100% utilization of JumpCloud’s new commission tool within the first 6 months, transitioning manual tracking to an automated, scalable system.

  • End-to-End Attainment & Performance Reporting: Establish comprehensive analytics dashboards within 6 months, including productivity reporting, validation check reporting, and individual/team performance tracking, amongst others.

  • AI-Driven Support System Launch: Deploy an AI-driven bot within 12 months that accurately responds to sales queries regarding terms, conditions, and commission questions, reducing manual inquiry load by at least 50%.

  • Presidents Club Attainment Sourcing: Fully automate and source Presidents Club attainment eligibility directly from final, validated commission attainment files by month 12.

  • Strategic Plan Execution: Master and execute the end-to-end design, distribution, calculation, and communication of commission plans, ensuring alignment with JumpCloud’s revenue goals within 6 months.

We’re looking for:

Must-have functional skills:

  • Incentive plan design and strategic modeling in alignment with revenue engines.

  • End-to-end commission payout calculations, validation, and exceptions management.

  • Advanced data analysis, modeling, and reporting (attainment, productivity, and bell curves).

  • Experience with commission tool utilization as a key part of commissions processing.

Tools or systems knowledge:

  • Enterprise-grade commission management software (e.g., Everstage, CaptivateIQ, Spiff, Xactly, or similar).

  • Advanced Excel/Google Sheets or BI tools (e.g., Tableau, Looker).

Behavioral or power skills:

  • Strong collaborative communication skills to manage exceptions and plan alignment with sales reps and leadership.

  • High attention to detail and analytical rigor.

  • Proactive problem-solving and tech-forward mindset.

Bonus points:

  • SaaS/Tech sales incentive frameworks and compensation structures.

  • AI and automation tools application in financial operations (anomaly detection, natural language querying).

#LI-PS1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloudŸ has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloudŸ, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud¼ is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud¼’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloudŸ.  Please note JumpCloudŸ is not accepting third party resumes at this time.

JumpCloudÂź is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

Read the full description
Data Analytics Analytics Engineer II at Instacart

Design and maintain high-quality data models and ETL pipelines that support marketing analytics and attribution across paid, SEO, and retailer channels.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

The Marketing Enablement & Technology (MET) team sits natively within Instacart’s Marketing organization, owning the data foundations that power Paid Marketing, SEO, and Retailer Marketing attribution. These datasets directly inform how we allocate hundreds of millions of dollars in marketing spend and how we measure growth.

We’re hiring an Analytics Engineer II to help build and evolve the marketing analytics data foundation. In this role, you’ll independently design and deliver high-quality, business-aware data models and pipelines that Data Scientists and Analysts trust — owning your work end-to-end, raising the quality bar through code reviews and design discussion, and growing toward broader technical ownership of marketing data.

About the Job

  • Marketing Analytics Data Development: Independently build and maintain high-quality dimensional data models and ETL pipelines that support marketing analytics across Paid Marketing, SEO, Retailer Marketing, and attribution — delivering complete data assets end-to-end with minimal oversight.
  • Cross-functional Partnership: Work closely with Data Scientists, Analysts, and Marketing stakeholders to translate analytical needs and business questions into data requirements, and deliver trusted, decision-ready datasets.
  • Data Quality Ownership: Own data quality for the models you build — writing tests, documentation, and monitoring, and resolving data issues at their root cause across the marketing workflows you support.
  • Code Review & Design: Conduct thorough code reviews, write and share designs publicly before building, and apply simple, reusable modeling patterns that leave the codebase better than you found it.
  • Pipeline Evolution & Observability: Improve existing marketing data pipelines to reduce manual effort and improve performance, enhance observability (logging, metrics, freshness and quality checks), and participate in incident response for the data platform.

About You

Minimum Qualifications

  • 3–5 years of experience in Analytics Engineering, Data Engineering, or closely related roles, with hands-on ownership of production data models and pipelines.
  • Strong SQL skills and hands-on experience building well-architected dimensional data models (star schemas, fact/dimension tables, SCDs).
  • Hands-on experience with the modern data stack, including dbt, Snowflake, and Airflow.
  • Working knowledge of marketing data and metrics — including paid media performance, attribution concepts, and channel-level measurement — or the ability to ramp quickly.
  • Demonstrated ability to deliver complete data models and pipelines independently, manage multiple priorities, and write clean, well-documented, well-tested code.
  • Effective communicator who can collaborate across data, marketing, and engineering teams to understand requirements and deliver solutions.

Preferred Qualifications

  • Experience partnering with Data Scientists on experimentation, attribution, or incrementality measurement.
  • Familiarity with marketing platforms (ie Google Ads, Meta, Google Analytics, SEO tooling).
  • Python experience for automation or advanced transformations.
  • Comfort using AI-assisted developer tools to improve code quality and speed (e.g., generating tests, validating logic, comparing suggestions).
  • Experience contributing to analytics engineering best practices such as testing, documentation, or data quality standards.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$145,000—$153,000 CAD

Read the full description
Engineer Senior Software Engineer I - Platform Enablement at Wrapbook

Senior backend engineer owns cross-cutting platform systems including approval workflows, permissions, authentication, and notifications, building scalable infrastructure in Ruby on Rails.

Senior Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

About Us:

Wrapbook is the AI platform for production finance. We’re building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting.

Built for feature films, TV, and commercials, Wrapbook is trusted by teams at Netflix, Paramount, Anonymous Content, and more. With backing from Andreessen Horowitz, Bessemer Venture Partners, and Jeffrey Katzenberg’s WndrCo, our team of 350+ is using AI to transform how finance teams work and empower them to do more with less.

The Opportunity - Senior Software Engineer I, Platform Enablement (Remote - CANADA)

Wrapbook is looking for a Senior Software Engineer I to join PANDA, our platform and technical enablement team. PANDA owns the cross-cutting systems every product team at Wrapbook relies on: the Approval Workflow Engine (AWE), permissions for customers and internal employees, authentication (Auth0/MFA), and notifications. This isn’t a feature team — it’s platform infrastructure with deep technical complexity and broad cross-team impact, and the systems you build will be relied on company-wide.

What you’ll do:

  • Own and evolve cross-cutting platform systems — approval workflows, permissions, authentication, and notifications — bringing strong architectural judgment to state management, data integrity, scalability, and backward compatibility for shared infrastructure

  • Collaborate with other engineers, product managers, and subject matter experts across the teams that consume PANDA’s services to provide elegant solutions to Wrapbook customer problems

  • Lead and decompose complex, ambiguous projects into actionable technical tasks, including migration paths that don’t break dependent teams

  • Write performant, scalable, and secure backend code in Ruby on Rails

  • Design and optimize data models and SQL queries (PostgreSQL)

  • Participate in code reviews — including reviewing changes from other teams that touch PANDA-owned systems — mentor and learn from fellow engineers, and help raise the technical bar

  • Actively improve our tools, processes, and best practices

  • Participate in an on-call rotation, responding to production issues and partnering with the team to resolve them quickly

What you’ll have:

  • You’re a full-stack engineer with a strong technical background building production web applications and APIs, ideally in Ruby on Rails

  • Strong architectural insight — you reason about tradeoffs and select the right abstractions when working in shared, cross-team systems, and understand the risks of changing shared infrastructure that many teams depend on

  • High ownership mentality — self-directed and solution-oriented, comfortable driving ambiguous work forward with only light-touch review

  • Experience on a platform, infrastructure, or enablement team — you’ve built systems that other teams consume, not just end-user-facing features, and you’re comfortable balancing “ship our roadmap” with “unblock everyone else.” Bonus points if that experience includes approval workflows, role-based access control (RBAC), or identity/auth products (Auth0, session management) in a multi-tenant SaaS product

  • A collaborative mindset — experience partnering across the product teams that consume shared platform services to align architecture with business goals

  • An AI-centric workflow — comfort using AI coding assistants (e.g., Claude Code) and beginning to build AI-enabled agents or MCP servers as part of your engineering toolkit

  • Excellent communication skills that let you land ideas clearly with your team and cross-functional partners

  • Comfortable working in two-week cycles with Agile/Scrum-style planning

  • You understand how to write, analyze, and optimize SQL queries (PostgreSQL is a plus)

  • You are customer-focused and like to pay attention to detail and value quality

Our Tech Stack:

  • Full stack Ruby on Rails (Frontend & Backend)

  • StimulusJS

  • Redis

  • Sidekiq

  • PostgreSQL

  • Kubernetes

Why Join Us:

At Wrapbook, creativity meets technology — and not just in the product.

In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts Benefits include:

  • Unlimited Paid Time Off

  • Work from anywhere in Canada and USA

  • Health and Dental benefits

  • Up to $1,500 USD/ $2,025 CAD towards IT set up for your home

  • Up to 2% matching RRSP / 401K

  • Learning and Development opportunities

  • Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service

Our Pledge to Fostering an Inclusive and Safe Workplace:

Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.

Apply Now

Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly!

#LI-Remote

Read the full description
Finance Senior Payroll Specialist - Japan at Remote

Manages end-to-end payroll operations for Japan, handling statutory filings, compliance, reconciliations, and mentoring payroll specialists while improving processes.

Senior Remote Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team.

What you bring

  • Payroll management or equivalent experience
  • Knowledge of payroll best practices.
  • Proficient in using software tools like SAP, Excel / Google Sheet.
  • An analytical mindset with great problem-solving abilities.
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
  • Is a productivity geek and will constantly think of ways to improve and speed up their work.
  • You understand the need and ideal to work largely asynchronously.
  • Writes and speaks fluent English
  • It’s not required to have experience working remotely, but considered a plus
  • Demonstrates strong automation and AI capabilities and AI fluency.

Key responsibilities

  • Act as a true subject matter expert for the country
    • Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers.
    • Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance.
    • Ensure full data integrity and quality
  • Accounting/reconciliations
  • Focus on KPIs and SLAs
  • Implement and improve processes
  • Mentor and support payroll specialists
  • Back up regional managers during times of absence

Practicals

  • You’ll report to: Manager, Global Payroll Operations
  • Team: Payroll
  • Location: Japan
  • Start date: As soon as possible

Application process

  1. Interview with recruiter
  2. Interview with future manager
  3. Interview with team members (no managers present)
  4. Bar Raiser Interview
  5. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

„8,600,000—„9,700,000 JPY

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • budget towards co-working spaces, learning and wellness (including gym memberships)
  • mental health support services
  • stock options
  • home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Read the full description
Engineer UniData Software Engineer - Remote at Mindex

Develops and maintains applications using UniData database and MultiValue Pick BASIC, supporting the full software development lifecycle in an Agile environment.

Mid Remote Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

Mindex is looking for a UniData Software Engineer with strong experience in the UniData database environment and MultiValue Pick BASIC programming. In this role, you’ll support the full software development lifecycle, including analysis, design, development, testing, implementation, and maintenance of new and existing applications. You’ll work alongside other engineers in an Agile environment to understand customer needs, develop reliable technical solutions, troubleshoot issues, and improve system functionality.

Compensation

$70,000 - $120,000

What You’ll Accomplish:

  • Working with the UniData database environment and MultiValue Pick BASIC programming language

  • Assisting in determining customer requirements using problem analysis and critical thinking skills; defining and developing clear problem statements that represent customers’ needs and requirements in collaboration with Sr. Software Engineers/Principal Engineer.

  • Designing and developing technical software solutions including software architecture.

  • Contributing to examining systems flow, data usage, and work processes.

  • Writing and performing testing that aligns with a methodology, assists in determining the scope for testing requirements agreed-upon by the team or business unit.

  • Documenting each aspect of an application as a reference for future upgrades and maintenance.

  • Identifing bugs and assists the senior team members in the development process to fix bugs and address customer concerns.

  • Demonstrating an AI-first mindset by effectively leveraging AI-assisted tools and technologies to enhance productivity, accelerate problem-solving, improve quality, automate routine tasks, and drive innovation in the delivery of solutions and services.

  • AS or BS degree in Computer Science, Engineering, or related area preferred, or an equivalent combination of education and experience.

  • 3-5 years of experience as a Software Engineer or Software Developer.

  • Knowledge of DesignBais

  • Experience using AI tools within the UniData ecosystem

  • Familiarity with the PrismHR application

  • Experience developing and integrating API

  • Experience working with EDI file formats

Why Join Mindex?

For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.

In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.

  • Fully Remote Work Environment
  • Flexible Time Off
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Company-Paid Life and Disability Insurance
  • Professional Development Opportunities

Additional Information

Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.

Physical Requirements/Conditions

  • Prolonged periods sitting at a desk and working on a computer.
  • No heavy lifting is expected. Exertion of up to 10 lbs.
Read the full description
Healthcare Board-Certified Psychiatrist - Fully Remote | Upto $150/hr

Board-certified psychiatrist providing remote mental health services, potentially supporting AI research or user studies at research labs.

Senior Remote Posted about 6 hours ago Himalayas
What this role involves
About the jobMercor connects elite creative and technical talent with leading AI research labs.
Read the full description
Sales OEM Partnerships Manager

Manages OEM and xPU partnerships to expand Backblaze's object storage platform reach and revenue through strategic partner relationships.

Lead Remote Posted about 6 hours ago Himalayas
What this role involves
OEM & xPU Partnerships LeadRemote - US Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators.
Read the full description
HR Talent Acquisition Manager at Tailscale

Lead and develop a talent acquisition team while translating business hiring needs into recruiting strategies and managing performance across multiple business functions.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

About Tailscale

Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About the Role

We’re looking for an experienced Talent Acquisition Manager to lead and develop a high-performing team of Talent Acquisition Partners while partnering with business leaders to deliver exceptional hiring outcomes.

This is a hands-on people leadership role responsible for recruiting performance across one or more business functions, such as Engineering, Product & Design or GTM & G&A. You’ll coach and develop Talent Acquisition Partners, translate business priorities into recruiting strategies, and ensure the team operates as trusted advisors to hiring leaders while consistently delivering against hiring goals.

You’ll partner closely with Talent Acquisition Operations and Sourcing, which provide the programs, systems, analytics, sourcing expertise, and operational infrastructure that enable recruiting success. We’re looking for a leader who brings strong recruiting judgment, business acumen, and a data-informed approach and thrives in a fast-moving environment where priorities evolve.

Key Responsibilities

Lead & Develop Talent Acquisition Partners

  • Lead, coach, and develop a team of Talent Acquisition Partners through clear expectations, ongoing feedback, career development, and performance management.
  • Coach Partners to strengthen recruiting strategy, stakeholder management, candidate assessment, influencing, negotiation, and closing capabilities.
  • Foster a culture of accountability, collaboration, inclusion, strong judgment, and continuous improvement.
  • Build team capability and adapt priorities, coverage, and ways of working as business and hiring needs evolve.

Drive Recruiting Strategy & Performance

  • Translate business priorities and hiring plans into actionable recruiting strategies, team priorities, and execution plans.
  • Establish a high bar for recruiting excellence and ensure consistent execution, from intake and search strategy through candidate assessment, offer, and close.
  • Review search performance, pipeline health, hiring velocity, and team capacity to identify risks and drive accountability for outcomes.
  • Provide guidance and hands-on support for complex, high-priority, or executive searches when needed.

Partner with Business Leaders

  • Build trusted relationships with senior leaders and serve as a strategic advisor on hiring priorities, talent markets, workforce needs, and recruiting strategy.
  • Help leaders navigate talent availability, hiring tradeoffs, timelines, and market realities while maintaining a consistently high hiring bar.
  • Proactively identify hiring risks and partner with Talent Acquisition Partners and business leaders to develop solutions.
  • Create accountability around effective hiring practices, timely decision-making, interview quality, and candidate experience.

Use Data & Market Intelligence

  • Bring expertise and comfort with recruiting data and market insights to assess performance, identify hiring risks, and improve team and search outcomes.
  • Use pipeline, funnel, hiring velocity, capacity, and market data to identify trends and guide recruiting priorities and decisions.
  • Translate recruiting performance and talent market insights into actionable recommendations for Talent Acquisition and business leaders.
  • Partner with Talent Acquisition Operations to ensure reporting and analytics effectively support team performance and business decision-making.

Partner Across Talent Acquisition

  • Collaborate closely with Sourcing, Talent Acquisition Operations, and TA leadership to align recruiting strategies, resources, and priorities with business needs.
  • Partner with Sourcing on pipeline strategy and difficult-to-fill talent needs, and with TA Operations on processes, systems, analytics, enablement, and technology adoption.
  • Share business and recruiter feedback to improve recruiting programs, tools, workflows, and AI-enabled practices.
  • Contribute to broader Talent Acquisition initiatives that improve candidate experience, team effectiveness, and scalability.

What We Are Looking For

  • 8+ years of full-cycle recruiting experience supporting technical and/or business organizations in high-growth technology environments, including 2–5+ years leading and developing recruiting teams.
  • Demonstrated success coaching experienced Talent Acquisition Partners, setting clear expectations, managing performance, and building high-performing teams.
  • Proven ability to partner with senior business leaders as a trusted advisor, using strong judgment and consultative skills to influence hiring strategies and decisions.
  • Strong recruiting expertise and business acumen, with the ability to translate organizational priorities and hiring plans into effective recruiting strategies and team execution.
  • Strong analytical skills and comfort using recruiting data, market intelligence, and performance metrics to identify challenges, drive accountability, and improve hiring outcomes.
  • Ability to lead through ambiguity, balance strategic priorities with hands-on leadership, and adapt team focus as business needs evolve.
  • Strong communication, coaching, and stakeholder management skills, with experience partnering effectively across Sourcing, Talent Acquisition Operations, and other cross-functional teams.

Nice to Have

  • Experience leading recruiting across multiple functions, including Engineering, Product, Design, GTM, and/or G&A.
  • Experience helping scale recruiting and organizational growth within a high-growth technology company.
  • Experience partnering closely with dedicated Sourcing and Talent Acquisition Operations teams to improve recruiting effectiveness and scalability.
  • Experience hiring globally across North America, EMEA, and/or APAC.
  • A track record of developing strong recruiters into trusted business advisors while consistently delivering against ambitious hiring goals.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

CAN Pay Range

$211,720—$263,980 CAD

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

  • An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
  • A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
  • Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
  • Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
  • Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
  • Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
  • Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
  • Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
  • A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
  • Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

Read the full description
HR Talent Acquisition Manager at Tailscale

Leads and develops a team of talent acquisition partners, translates business hiring priorities into recruiting strategies, and drives performance across assigned business functions.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

About Tailscale

Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About the Role

We’re looking for an experienced Talent Acquisition Manager to lead and develop a high-performing team of Talent Acquisition Partners while partnering with business leaders to deliver exceptional hiring outcomes.

This is a hands-on people leadership role responsible for recruiting performance across one or more business functions, such as Engineering, Product & Design or GTM & G&A. You’ll coach and develop Talent Acquisition Partners, translate business priorities into recruiting strategies, and ensure the team operates as trusted advisors to hiring leaders while consistently delivering against hiring goals.

You’ll partner closely with Talent Acquisition Operations and Sourcing, which provide the programs, systems, analytics, sourcing expertise, and operational infrastructure that enable recruiting success. We’re looking for a leader who brings strong recruiting judgment, business acumen, and a data-informed approach and thrives in a fast-moving environment where priorities evolve.

Key Responsibilities

Lead & Develop Talent Acquisition Partners

  • Lead, coach, and develop a team of Talent Acquisition Partners through clear expectations, ongoing feedback, career development, and performance management.
  • Coach Partners to strengthen recruiting strategy, stakeholder management, candidate assessment, influencing, negotiation, and closing capabilities.
  • Foster a culture of accountability, collaboration, inclusion, strong judgment, and continuous improvement.
  • Build team capability and adapt priorities, coverage, and ways of working as business and hiring needs evolve.

Drive Recruiting Strategy & Performance

  • Translate business priorities and hiring plans into actionable recruiting strategies, team priorities, and execution plans.
  • Establish a high bar for recruiting excellence and ensure consistent execution, from intake and search strategy through candidate assessment, offer, and close.
  • Review search performance, pipeline health, hiring velocity, and team capacity to identify risks and drive accountability for outcomes.
  • Provide guidance and hands-on support for complex, high-priority, or executive searches when needed.

Partner with Business Leaders

  • Build trusted relationships with senior leaders and serve as a strategic advisor on hiring priorities, talent markets, workforce needs, and recruiting strategy.
  • Help leaders navigate talent availability, hiring tradeoffs, timelines, and market realities while maintaining a consistently high hiring bar.
  • Proactively identify hiring risks and partner with Talent Acquisition Partners and business leaders to develop solutions.
  • Create accountability around effective hiring practices, timely decision-making, interview quality, and candidate experience.

Use Data & Market Intelligence

  • Bring expertise and comfort with recruiting data and market insights to assess performance, identify hiring risks, and improve team and search outcomes.
  • Use pipeline, funnel, hiring velocity, capacity, and market data to identify trends and guide recruiting priorities and decisions.
  • Translate recruiting performance and talent market insights into actionable recommendations for Talent Acquisition and business leaders.
  • Partner with Talent Acquisition Operations to ensure reporting and analytics effectively support team performance and business decision-making.

Partner Across Talent Acquisition

  • Collaborate closely with Sourcing, Talent Acquisition Operations, and TA leadership to align recruiting strategies, resources, and priorities with business needs.
  • Partner with Sourcing on pipeline strategy and difficult-to-fill talent needs, and with TA Operations on processes, systems, analytics, enablement, and technology adoption.
  • Share business and recruiter feedback to improve recruiting programs, tools, workflows, and AI-enabled practices.
  • Contribute to broader Talent Acquisition initiatives that improve candidate experience, team effectiveness, and scalability.

What We Are Looking For

  • 8+ years of full-cycle recruiting experience supporting technical and/or business organizations in high-growth technology environments, including 2–5+ years leading and developing recruiting teams.
  • Demonstrated success coaching experienced Talent Acquisition Partners, setting clear expectations, managing performance, and building high-performing teams.
  • Proven ability to partner with senior business leaders as a trusted advisor, using strong judgment and consultative skills to influence hiring strategies and decisions.
  • Strong recruiting expertise and business acumen, with the ability to translate organizational priorities and hiring plans into effective recruiting strategies and team execution.
  • Strong analytical skills and comfort using recruiting data, market intelligence, and performance metrics to identify challenges, drive accountability, and improve hiring outcomes.
  • Ability to lead through ambiguity, balance strategic priorities with hands-on leadership, and adapt team focus as business needs evolve.
  • Strong communication, coaching, and stakeholder management skills, with experience partnering effectively across Sourcing, Talent Acquisition Operations, and other cross-functional teams.

Nice to Have

  • Experience leading recruiting across multiple functions, including Engineering, Product, Design, GTM, and/or G&A.
  • Experience helping scale recruiting and organizational growth within a high-growth technology company.
  • Experience partnering closely with dedicated Sourcing and Talent Acquisition Operations teams to improve recruiting effectiveness and scalability.
  • Experience hiring globally across North America, EMEA, and/or APAC.
  • A track record of developing strong recruiters into trusted business advisors while consistently delivering against ambitious hiring goals.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

US Pay Range

$158,000—$197,000 USD

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

  • An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
  • A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
  • Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
  • Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
  • Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
  • Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
  • Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
  • Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
  • A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
  • Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

Read the full description
Operator Sr Agent Architect (Germany) at Parloa

Design and deploy enterprise AI agent architectures, integrate with customer systems, and optimize conversational AI performance using prompt engineering and LLM knowledge.

Senior Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role

As a Sr Agent Architect at Parloa, you will act as a solution architect for enterprise AI Agent deployments. You will design end-to-end system architectures that connect Parloa’s platform to complex enterprise environments, solve multi-system integration challenges, and apply systems thinking to build reliable, scalable AI solutions for global enterprise clients.

You will also shape the conversational experience layer, using prompt engineering and your knowledge of LLMs to translate customer requirements into agent behavior. Architecture and integration depth are the core of this role. Conversational design skills are valued and can be developed on the job.

Areas of ownership

  • Design end-to-end solution architectures for AI Agent deployments, mapping how Parloa’s platform integrates into customers’ enterprise systems (CRMs, ERPs, ticketing systems, contact center platforms).
  • Build and configure integrations using integration platforms and APIs, applying systems thinking to solve complex, multi-system data flows.
  • Collaborate with Forward Deployed Engineers on complex or custom integration scenarios that go beyond standard integration capabilities.
  • Apply structured testing approaches to validate architecture, integration reliability, and AI agent performance under real-world conditions.
  • Identify and resolve blockers together with other departments at Parloa (e.g., Product, Solution Engineering, Sales) and the customer.
  • Scope AI Agent deployments, providing strategic architecture advice and execution support to customers and partners.
  • Use your knowledge of LLM internals (e.g., embeddings) to analyze customer requirements and design prompts for reliable, user-aligned agent behavior.
  • Translate complex customer workflows into structured conversational components that LLMs can execute reliably.
  • Fine-tune conversational flows and voice output (e.g., SSML, Lexicons, Regex) to align with customer brand standards.
  • Document best practices, how-to guides, and product capabilities for internal and external audiences, representing the expertise of the Agent Architect team.

Who you are

  • 3+ years of experience in enterprise customer-facing roles, with proven expertise in solution architecture, systems architecture, or enterprise integration.
  • Strong systems thinking, with a track record of solving complex technical problems across multiple systems and data sources.
  • Experience with complex SaaS implementations at scale (CRMs, ERPs, contact center platforms, ticketing systems).
  • Proficiency in REST API design, JSON/XML data structures, API testing tools (e.g., Postman), and API authentication patterns (OAuth, API keys, JWT).
  • Experience reading and consuming API documentation across enterprise SaaS platforms, including data transformation and field mapping logic.
  • Analytical and critical thinker with expertise in risk assessment and problem-solving.
  • Strong project and stakeholder management skills, with a passion for meeting milestones and effective communication.
  • Entrepreneurial mindset with initiative, results orientation, and ability to identify opportunities for impact.
  • Ability to analyze customer requirements and translate them into LLM prompts and conversational flows, with attention to subtle conversational nuance and A/B testing to assess agent performance.
  • Prior conversation design, prompt engineering (e.g., chain-of-thought, few-shot learning), or A/B testing experience is a plus, not a requirement - we will train this.
  • Excellent written and spoken German and English skills are required.

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Parloa is committed to upholding the highest data protection standards for our clients’ and employees’ data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

Parloa is an e-verify employer in the USA. Please click here to learn more.

\* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Read the full description
HR Talent Acquisition Manager at Tailscale

Leads and develops a team of talent acquisition partners, translates business hiring priorities into recruiting strategies, and manages hiring performance across business functions.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

About Tailscale

Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About the Role

We’re looking for an experienced Talent Acquisition Manager to lead and develop a high-performing team of Talent Acquisition Partners while partnering with business leaders to deliver exceptional hiring outcomes.

This is a hands-on people leadership role responsible for recruiting performance across one or more business functions, such as Engineering, Product & Design or GTM & G&A. You’ll coach and develop Talent Acquisition Partners, translate business priorities into recruiting strategies, and ensure the team operates as trusted advisors to hiring leaders while consistently delivering against hiring goals.

You’ll partner closely with Talent Acquisition Operations and Sourcing, which provide the programs, systems, analytics, sourcing expertise, and operational infrastructure that enable recruiting success. We’re looking for a leader who brings strong recruiting judgment, business acumen, and a data-informed approach and thrives in a fast-moving environment where priorities evolve.

Key Responsibilities

Lead & Develop Talent Acquisition Partners

  • Lead, coach, and develop a team of Talent Acquisition Partners through clear expectations, ongoing feedback, career development, and performance management.
  • Coach Partners to strengthen recruiting strategy, stakeholder management, candidate assessment, influencing, negotiation, and closing capabilities.
  • Foster a culture of accountability, collaboration, inclusion, strong judgment, and continuous improvement.
  • Build team capability and adapt priorities, coverage, and ways of working as business and hiring needs evolve.

Drive Recruiting Strategy & Performance

  • Translate business priorities and hiring plans into actionable recruiting strategies, team priorities, and execution plans.
  • Establish a high bar for recruiting excellence and ensure consistent execution, from intake and search strategy through candidate assessment, offer, and close.
  • Review search performance, pipeline health, hiring velocity, and team capacity to identify risks and drive accountability for outcomes.
  • Provide guidance and hands-on support for complex, high-priority, or executive searches when needed.

Partner with Business Leaders

  • Build trusted relationships with senior leaders and serve as a strategic advisor on hiring priorities, talent markets, workforce needs, and recruiting strategy.
  • Help leaders navigate talent availability, hiring tradeoffs, timelines, and market realities while maintaining a consistently high hiring bar.
  • Proactively identify hiring risks and partner with Talent Acquisition Partners and business leaders to develop solutions.
  • Create accountability around effective hiring practices, timely decision-making, interview quality, and candidate experience.

Use Data & Market Intelligence

  • Bring expertise and comfort with recruiting data and market insights to assess performance, identify hiring risks, and improve team and search outcomes.
  • Use pipeline, funnel, hiring velocity, capacity, and market data to identify trends and guide recruiting priorities and decisions.
  • Translate recruiting performance and talent market insights into actionable recommendations for Talent Acquisition and business leaders.
  • Partner with Talent Acquisition Operations to ensure reporting and analytics effectively support team performance and business decision-making.

Partner Across Talent Acquisition

  • Collaborate closely with Sourcing, Talent Acquisition Operations, and TA leadership to align recruiting strategies, resources, and priorities with business needs.
  • Partner with Sourcing on pipeline strategy and difficult-to-fill talent needs, and with TA Operations on processes, systems, analytics, enablement, and technology adoption.
  • Share business and recruiter feedback to improve recruiting programs, tools, workflows, and AI-enabled practices.
  • Contribute to broader Talent Acquisition initiatives that improve candidate experience, team effectiveness, and scalability.

What We Are Looking For

  • 8+ years of full-cycle recruiting experience supporting technical and/or business organizations in high-growth technology environments, including 2–5+ years leading and developing recruiting teams.
  • Demonstrated success coaching experienced Talent Acquisition Partners, setting clear expectations, managing performance, and building high-performing teams.
  • Proven ability to partner with senior business leaders as a trusted advisor, using strong judgment and consultative skills to influence hiring strategies and decisions.
  • Strong recruiting expertise and business acumen, with the ability to translate organizational priorities and hiring plans into effective recruiting strategies and team execution.
  • Strong analytical skills and comfort using recruiting data, market intelligence, and performance metrics to identify challenges, drive accountability, and improve hiring outcomes.
  • Ability to lead through ambiguity, balance strategic priorities with hands-on leadership, and adapt team focus as business needs evolve.
  • Strong communication, coaching, and stakeholder management skills, with experience partnering effectively across Sourcing, Talent Acquisition Operations, and other cross-functional teams.

Nice to Have

  • Experience leading recruiting across multiple functions, including Engineering, Product, Design, GTM, and/or G&A.
  • Experience helping scale recruiting and organizational growth within a high-growth technology company.
  • Experience partnering closely with dedicated Sourcing and Talent Acquisition Operations teams to improve recruiting effectiveness and scalability.
  • Experience hiring globally across North America, EMEA, and/or APAC.
  • A track record of developing strong recruiters into trusted business advisors while consistently delivering against ambitious hiring goals.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

CAN Pay Range

$211,720—$263,980 CAD

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

  • An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
  • A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
  • Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
  • Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
  • Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
  • Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
  • Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
  • Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
  • A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
  • Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

Read the full description
HR Talent Acquisition Manager at Tailscale

Leads a talent acquisition team, develops recruiting strategies aligned with business priorities, and coaches recruiters to deliver hiring outcomes across multiple functions.

Lead Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

About Tailscale

Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About the Role

We’re looking for an experienced Talent Acquisition Manager to lead and develop a high-performing team of Talent Acquisition Partners while partnering with business leaders to deliver exceptional hiring outcomes.

This is a hands-on people leadership role responsible for recruiting performance across one or more business functions, such as Engineering, Product & Design or GTM & G&A. You’ll coach and develop Talent Acquisition Partners, translate business priorities into recruiting strategies, and ensure the team operates as trusted advisors to hiring leaders while consistently delivering against hiring goals.

You’ll partner closely with Talent Acquisition Operations and Sourcing, which provide the programs, systems, analytics, sourcing expertise, and operational infrastructure that enable recruiting success. We’re looking for a leader who brings strong recruiting judgment, business acumen, and a data-informed approach and thrives in a fast-moving environment where priorities evolve.

Key Responsibilities

Lead & Develop Talent Acquisition Partners

  • Lead, coach, and develop a team of Talent Acquisition Partners through clear expectations, ongoing feedback, career development, and performance management.
  • Coach Partners to strengthen recruiting strategy, stakeholder management, candidate assessment, influencing, negotiation, and closing capabilities.
  • Foster a culture of accountability, collaboration, inclusion, strong judgment, and continuous improvement.
  • Build team capability and adapt priorities, coverage, and ways of working as business and hiring needs evolve.

Drive Recruiting Strategy & Performance

  • Translate business priorities and hiring plans into actionable recruiting strategies, team priorities, and execution plans.
  • Establish a high bar for recruiting excellence and ensure consistent execution, from intake and search strategy through candidate assessment, offer, and close.
  • Review search performance, pipeline health, hiring velocity, and team capacity to identify risks and drive accountability for outcomes.
  • Provide guidance and hands-on support for complex, high-priority, or executive searches when needed.

Partner with Business Leaders

  • Build trusted relationships with senior leaders and serve as a strategic advisor on hiring priorities, talent markets, workforce needs, and recruiting strategy.
  • Help leaders navigate talent availability, hiring tradeoffs, timelines, and market realities while maintaining a consistently high hiring bar.
  • Proactively identify hiring risks and partner with Talent Acquisition Partners and business leaders to develop solutions.
  • Create accountability around effective hiring practices, timely decision-making, interview quality, and candidate experience.

Use Data & Market Intelligence

  • Bring expertise and comfort with recruiting data and market insights to assess performance, identify hiring risks, and improve team and search outcomes.
  • Use pipeline, funnel, hiring velocity, capacity, and market data to identify trends and guide recruiting priorities and decisions.
  • Translate recruiting performance and talent market insights into actionable recommendations for Talent Acquisition and business leaders.
  • Partner with Talent Acquisition Operations to ensure reporting and analytics effectively support team performance and business decision-making.

Partner Across Talent Acquisition

  • Collaborate closely with Sourcing, Talent Acquisition Operations, and TA leadership to align recruiting strategies, resources, and priorities with business needs.
  • Partner with Sourcing on pipeline strategy and difficult-to-fill talent needs, and with TA Operations on processes, systems, analytics, enablement, and technology adoption.
  • Share business and recruiter feedback to improve recruiting programs, tools, workflows, and AI-enabled practices.
  • Contribute to broader Talent Acquisition initiatives that improve candidate experience, team effectiveness, and scalability.

What We Are Looking For

  • 8+ years of full-cycle recruiting experience supporting technical and/or business organizations in high-growth technology environments, including 2–5+ years leading and developing recruiting teams.
  • Demonstrated success coaching experienced Talent Acquisition Partners, setting clear expectations, managing performance, and building high-performing teams.
  • Proven ability to partner with senior business leaders as a trusted advisor, using strong judgment and consultative skills to influence hiring strategies and decisions.
  • Strong recruiting expertise and business acumen, with the ability to translate organizational priorities and hiring plans into effective recruiting strategies and team execution.
  • Strong analytical skills and comfort using recruiting data, market intelligence, and performance metrics to identify challenges, drive accountability, and improve hiring outcomes.
  • Ability to lead through ambiguity, balance strategic priorities with hands-on leadership, and adapt team focus as business needs evolve.
  • Strong communication, coaching, and stakeholder management skills, with experience partnering effectively across Sourcing, Talent Acquisition Operations, and other cross-functional teams.

Nice to Have

  • Experience leading recruiting across multiple functions, including Engineering, Product, Design, GTM, and/or G&A.
  • Experience helping scale recruiting and organizational growth within a high-growth technology company.
  • Experience partnering closely with dedicated Sourcing and Talent Acquisition Operations teams to improve recruiting effectiveness and scalability.
  • Experience hiring globally across North America, EMEA, and/or APAC.
  • A track record of developing strong recruiters into trusted business advisors while consistently delivering against ambitious hiring goals.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

US Pay Range

$158,000—$197,000 USD

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

  • An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
  • A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
  • Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
  • Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
  • Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
  • Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
  • Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
  • Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
  • A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
  • Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

Read the full description
Support Service Center Liaison at Ethos Veterinary Health

Handles inbound/outbound calls for veterinary clients and referring veterinarians, books appointments, and resolves inquiries in a high-volume call center environment.

Junior Remote Posted about 6 hours ago RemoteFirstJobs Product
What this role involves

Ethos Veterinary Health has immediate full-time Evening shift openings for highly motivated, Work from Home, Call Center Representatives for our locations across the United States.

Summary:  The Call Center Representative (Service Center Liaison) is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospital teams.  In joining this team, you will be part of Ethos’ mission to provide unsurpassed veterinary health care to patients.

Starting compensation for this position is based on experience and ranges between $17 - $20hr.

Responsibilities:

  • Provides superior service to clients and referring veterinarians through inbound and outbound calls
  • Acts as the primary point of contact for the hospitals and ensures all client and referring veterinarians’ needs are met in a professional and empathetic manner
  • Acts as the frontline for all emergency calls exercising a calm and compassionate demeanor
  • Books client appointments with accuracy and efficiency
  • Accurately interprets Ethos protocols to provide solutions to resolve all client and referring veterinarians’ inquiries

Education, License, and Job Requirements:

  • High School Diploma or equivalent
  • Minimum 2 years of Veterinarian Client Care or Tech experience.
  • Knowledge of Word, Excel, and Outlook is sufficient to perform all routine tasks including email, document preparation, and worksheet preparation.
  • Able to work Evening shift within a 24⁄7-365 a year service center

Skills and Experience:

  • A team player with proven experience to deliver an outstanding service within a high-volume environment (up to 60 calls per shift)
  • Excellent interpersonal skills and an ability to deal with emotionally charged client scenarios, sometimes in critical patient situations
  • A solid track record of exceeding productivity and quality goals
  • Strong communication skills, both written and oral
  • Good judgment and problem-solving skills

Thank you for reading our job posting!

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

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Marketing Technical Growth Content Specialist

Creates technical content and marketing materials to drive growth for a software/infrastructure company, focusing on developer education and product awareness.

Mid Remote Posted about 6 hours ago Jobicy AI
What this role involves
About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to...
Read the full description
Engineer DevOps Engineer

Manages infrastructure, deployment pipelines, and system operations to support software development and deployment.

Remote Posted about 7 hours ago Himalayas
What this role involves
This position is able to be a remote work from home position.
Read the full description
Engineer Mobile Engineer (Colombia, All Levels)

Develops and maintains mobile applications for Sezzle's financial services platform across iOS and Android.

Remote Posted about 7 hours ago Himalayas
What this role involves
About Sezzle:With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible.
Read the full description
Support Admitting Receptionist

Greets patients, schedules appointments, and handles administrative intake tasks for a healthcare facility via remote BPO services.

Junior Remote Posted about 7 hours ago Himalayas
What this role involves
Remote Employee BPO has an outstanding opportunity for you!
Read the full description
Support Customer Success Manager at Elite Technology

Manages customer relationships and drives product adoption by delivering education, addressing concerns, and ensuring retention for law firm software clients.

Mid Remote Posted about 7 hours ago RemoteFirstJobs Product
What this role involves

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion through proactive customer engagement. A core aspect of this role will be delivering education and enablement initiatives to empower customers with the knowledge and tools they need to maximize their success with Elite’s offerings.

Work Arrangement:​Remote​

This role requires the individual to be based in ​Eastern Standard Time (EST) or Central Standard Time (CST)​time zone.

Responsibilities

  • Drive Adoption & Value Realization: Proactively engage with customers to ensure they are utilizing Elite’s solutions effectively and benefiting from all available features.
  • Customer Management: Develop and maintain strong, long-term relationships with customers to drive satisfaction, renewals, and expansion opportunities.
  • Retention Focus: Collaborate closely with customers to address their needs and concerns, ensuring high retention rates and identifying at-risk accounts for early intervention.
  • Customer Education & Enablement: Deliver customized training programs, webinars, and “power hour” sessions to help customers deepen their product knowledge and improve their workflows.
  • Proactive Communication: Regularly check in with customers to offer updates, gather feedback, and provide solutions that enhance their experience.
  • Collaboration with Sales, Services & Support Teams: Work closely with internal teams to share customer insights, optimize service delivery, and drive growth opportunities.
  • Perform other duties as assigned to support the overall goals and objectives of the department/company.
  • Perform other duties as assigned to support departmental and company objectives.​

Qualifications

  • ​​Bachelor’s Degree​ or equivalent education and experience.
  • ​ ​ 3–5 years ​ years of experience in experience in customer success, account management, or a related field, and 2+ years of experience with legal technology (legal tech) or finance technology (fintech), with a strong focus on high-performance environments in SaaS, enterprise technology, or B2B sectors.
  • Proven track record of managing and driving the success of large, complex accounts with multi-level stakeholders, ideally within enterprise organizations or high-growth tech companies.
  • Experience in delivering advanced customer education and enablement programs, including onboarding, ongoing training, and strategic and tactical workshops that foster deeper product adoption and usage.
  • Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes, such as retention, expansion, and upsell.
  • Demonstrated expertise in risk management, implementing proactive strategies to mitigate churn, and successfully turning around at-risk accounts.
  • Strong cross-functional collaboration skills, with a history of working closely with Sales, Product, and Engineering teams to align customer success strategies with broader organizational goals.
  • Experience influencing C-suite executives and key decision-makers to achieve account expansion and strategic partnership goals.
  • Deep proficiency in customer success software (e.g., Salesforce, Gainsight) and other analytics tools to manage account health, performance, and engagement efforts at scale.
  • Ability to travel up ​ 10–25% ​as business needs require
  • Role requires the following physical capacity:​​Sedentary: primarily desk/computer work​
  • Must be legally authorized to work in​​United States​; ​Elite does not provide employment sponsorship for this position​

Benefits:

  • Competitive Compensation Package ($112,500-$125,000 base salary + variable component)
  • Comprehensive Healthcare Coverage (Health, Dental, Vision)
  • Retirement Savings Plan with an Employer Contribution
  • Professional Development Opportunities
  • Time Off
  • Wellness Initiatives
  • Employee Assistance Program
  • Generous Global Parental Leave
  • Calm, free premium subscription
  • Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.

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